FAQ

The boats are equipped with an engine so it won’t be a problem if your friends are not as fit as you thought. We won’t abandon you to float to Germany.

You can book at our Ticket Office (Celetná 12, Prague 1 – just off Old Town Square), open daily from 09:00 to 22:00 and pay in cash. We have an ATM in the office.

The longer you book in advance the higher the chance that a Tiki boat will be available. Often booking one day in advance is enough if you are a little flexible with your start time. Even same-day bookings might work out, just shoot us a message or give us a call. Thursdays, Fridays, and Saturdays are busier than the rest of the week.

Minimum capacity of 11 passengers (included in booking price). The maximum capacity of the inner deck is 30 people. If necessary, the boat can accommodate an additional 20 people outside on the upper deck.

Before departure, you will receive safety instructions and we will ask you to sign a waiver.

Pets are not allowed on the Tiki Boat.

Our cancellation policy is as follows: Cancellation between 8 calendar days before your ride: You will receive an 80% refund Cancellation within 7 calendar days before your ride: You will not receive a refund

No, but food and drinks can be preordered with us. If you have any special requests that are not covered by our extras packages please just get in touch with us.

Swimming in the river is not allowed and not recommended.

Yes, Tiki Boats are great fun for the whole family, kids’ birthdays and school trips and kids are more than welcome to join any tour as long as they are accompanied by an adult.

Our captains have the right to terminate the ride in case participants fail to follow the captain’s instructions, listen to warnings or break the law. Kids are welcome on the boat but we don’t serve alcohol to anyone under 18. We have to ask you not to bring your own drinks. You are not allowed to swim in the river or throw anything into the water.

We have you covered. We have Bluetooth speakers on board and you are welcome to bring your own music and Bluetooth devices. Otherwise, the captain can double as a DJ.

We advise all customers to go to the toilet before the ride. We can stop at public toilets but it will take time to dock the boat and it will cut into the time of the ride.

Like other city tours and outdoor experiences our rides also happen when it rains. The boat is equipped with a roof that will protect us from anything but the very worst weather conditions. We will take the roof off only when it’s dry.

We take safety very seriously. Our Tiki Boats are brand new. They were built in 2019 in the Czech Republic. They have all necessary Czech and EU certificates. Our captains, as required by law, have licenses. The river, called Vltava (or Moldau in German), is calm and the current is not too strong. Of course, there are life vests for everyone on board. We reserve the right to cancel trips in case weather or other conditions would make it dangerous to go ahead. This may happen, for example, in the event of a flood or very high water levels. If this happens we will refund your booking in full. If a passenger’s behavior endangers the rest of the group we reserve the right to end the right.

The rides start at Nábřeží Ludvíka Svobody 1, Prague 1, between “U Bukanýra houseboat ” and “Botel Albatros”. Please make sure to arrive 15 minutes before the start of the tour. We are flexible with the route. In 1.5 hour it’s roughly possible to cover the stretch between Štvanice Island in the North and Střelecký Island in the South. That doesn’t mean you have to go all the way or we can’t linger on the way. To go further we’d have to go through locks and that’s only possible for longer rides (e.g. 3h).